Telephone: 01244 571440

About DP



Monthly Feature Course

Effective File Reviewing


80 Partner Firm

“Your input has proved to be invaluable in driving our own processes forward and being able to deliver a high quality service to our clients.” Partner, 80 Partner Firm
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01244 571440


Distinctive Partnerships Limited
Audit House
Rossett Business Village
Llyndir Lane
LL12 0AY


Distinctive Partnerships is privately owned by Gail Biddulph and Martin Read and has been trading since 2003. Going from strength to strength it remains the only specialist file auditing and file reviewing company in the UK. Distinctive Partnerships’ core business, in contrast to general consultants, is file reviewing.

At the heart of Distinctive Partnerships is the desire to assist firms of solicitors to improve their business. That is improve the service to their clients, improve their cash flow, improve their profits, improve their compliance with regulatory requirements, improve their compliance to Lexcel standards, improve compliance with CQS, improve their relationship with their clients, improve the amount of new business and improve fee earner performance. This list is virtually endless.

The truth of business in the 21st Century is that unless you are improving, you are going backwards. Often it is challenging to know where to start the change. To start any improvement it’s necessary to take a snap shot of the current situation and from that point put in place steps to take you to what you’re aiming for, your goal or your desired outcome.

First step first – you must review files. If you don’t have accurate, robust and consistent information your foundations for improvement are like building a sky scraper on quick sand.

Over 40,000 files have been reviewed by Distinctive Partnerships’ trained file auditors. The information presented to clients has assisted them all to achieve the required improvements for their own firms.

Gail and Martin, The Directors, have been advising firms on the benefits of setting standards and ensuring those standards are met through file review reporting since 1997. Retained as Consultants for UK Defendant Personal Injury Insurers their focus prior to risk, regulatory and accreditation requirements for file review/audit was fee earner performance and profitability. The most that they have saved a single organisation is £38m. Those same techniques are valid for working with a Sole Practitioner, Small, Medium or Large firm. Problems, although unique to each firm have roots in the actual service provided to clients. Therefore the techniques are eminently scalable to provide perfect solutions every time.

Working with firms, both Directors have a track record of being able to turn poor performing teams into high performing, highly profitable and compliant teams. This work was undertaken on a one to one basis providing complete support and showing Partners, team leaders and fee earners how to change methods of working for the benefit of all.

They promote better, not more complex procedures. Should a firm require, they have the knowledge and experience to take firms beyond the requirements of “ticking the box” and complying with Regulatory and accreditation requirements to enter the realms of all the business benefits not often associated with and derived from file reviewing.


DP has reviewed in excess of 40,000 files for 100's of law firms throughout the UK