Developing the Effectiveness of the Firm Through Improved Internal Communication

Tutor: Keith Harper  CPD Hours: 23-31 hours  Duration: 3-6 months

Course Cost: £1395

Almost all law firms could significantly improve their internal communication, and often difficulties in this area contribute to motivation problems, and reduced productivity. Strong internal communication acts as the lubricant of the engine of the business, and ensures that it runs smoothly. Internal communication of course is central to cross selling, and as such can make a big difference to the business development effort.

This course will enable you to audit and analyse the effectiveness or otherwise of internal communication within your firm, and then to address areas of weakness by creating a clear communication strategy, and implementing it effectively. 

This course will help you to resolve these typical business problems:

• Motivation issues caused by a lack of information, or inappropriate communication.
• A failure to maximize cross selling potential.
• A ‘them and us’ culture and/or mistrust between partners and other staff.
• Difficulties in implementing business plans and change initiatives.
• Time wasted in ineffective internal meetings.

This course on developing the effectiveness of the firm through improved internal communication will give you a clear view of the communication requirements of your firm and how best to create and implement a plan to meet them.

By the end of this course you will be able to:

• Conduct a thorough audit of the effectiveness of current internal communication within the firm, and the needs for the future.
• Create a clear and practical communication strategy and ‘sell’ it to the firm.
• Review the progress of the plan on an ongoing basis.
• Create a highly action-oriented meeting structure.
• Train relevant staff on implementing the strategy.

Download an application form here